Cancellation & Refund Policy
Cancellation & Refund Policy
Flexible Travel, Transparent Policies
At Tripjiyoo, we understand that travel plans can change. Our cancellation and refund policy is designed to be fair, clear, and hassle-free for our travelers.
Cancellation by Traveler
If you choose to cancel your booking, the following refund structure will apply:
- 30 days or more before departure – 90% refund
- 15 to 29 days before departure – 50% refund
- 7 to 14 days before departure – 25% refund
- Less than 7 days before departure – No refund
Note: Cancellation charges may vary for specific trips depending on hotel, transport, or third-party policies.
Cancellation by Tripjiyoo
In rare situations where Tripjiyoo needs to cancel a trip due to unavoidable circumstances such as weather conditions, operational challenges, or insufficient bookings, travelers will be offered:
- A full refund, or
- An option to reschedule for a future trip
Refund Processing
- Approved refunds will be processed within 7–10 business days
- Refunds will be credited to the original payment method used at the time of booking
Important Notes
- Some bookings (e.g., flights, special deals, peak season reservations) may be non-refundable
- No refunds will be provided for no-shows or last-minute cancellations
- Any applicable transaction or processing fees may be deducted
Need Assistance?
If you have any questions regarding cancellations or refunds, feel free to reach out to us:
