Refunds & Returns Policy

[20 April 2026]

Introduction

At Tripjiyoo , we aim to provide smooth and hassle-free travel experiences. This Refunds & Returns Policy outlines the terms under which cancellations, refunds, and changes are handled.

Cancellation by Customer

Cancellation requests must be made in advance via email or phone.
Refund eligibility depends on the timing of cancellation and type of service booked.
Last-minute cancellations may not be eligible for a refund.

Refund Policy

Eligible refunds will be processed within 5–10 business days.
Refund amounts may vary based on service charges, booking fees, or third-party policies.
Some bookings (special packages, peak season bookings, or discounted offers) may be non-refundable.

Cancellation by Tripjiyoo

In rare cases where we cancel a booking due to unavoidable circumstances, customers will be offered:

A full refund, or
An alternative booking option

No-Show Policy

If a customer does not show up at the scheduled time without prior notice, no refund will be provided.

Changes & Modifications

Changes to bookings (date, destination, etc.) depend on availability.
Additional charges may apply for modifications.

Returns (If Applicable)

As Tripjiyoo provides services (not physical products), returns are not applicable. This section applies only to cancellations and refunds of services.

Third-Party Services

Some services (hotels, transport providers, etc.) are managed by third parties. Their refund policies may also apply and can affect your refund eligibility.

Contact Us

For cancellations or refund requests, contact us at:

📧 info@tripjiyoo.com